The short answer
A PORTR Moves booking follows six simple stages: enter the route, list the items, choose the service, select the date and timing, review the price, then provide your details and book. The delivery is planned from the information you give about the item, addresses, access and service level.
Step one: enter the collection and delivery route
Start with the addresses rather than a generic description of the move. The route determines the road distance and helps the service understand whether intermediate stops need to be included. Add the collection and final delivery address, then add a stop only when it is genuinely part of the same job.
Address details also help you think about access early. A ground-floor collection, a flat with a lift and a property with restricted parking may all need different planning even when the item itself is identical.
Step two: tell PORTR Moves what is being transported
Choose the item from the catalogue and adjust the quantity if you are moving more than one. Item selection is not just a formality: it helps estimate the space, handling time and vehicle required. If the item is not listed, describe it clearly so the team has something useful to review.
Measurements and access notes are worth adding for large, fragile or awkward items. A driver can plan around a known stairwell or narrow doorway more effectively than an unknown obstacle discovered at collection.
Step three: choose the service and people
PORTR Moves offers door-to-door transport and a Room of Choice option where available. Door-to-door means the item is collected and delivered to the relevant door. Room of Choice is for customers who want the item carried inside and placed in the room they nominate, subject to safe access.
You also choose the number of people for the job. The system does not silently assume a second person. If you want an extra helper, select it and see the associated price. If an item normally needs two people but you choose one, the quote can explain the lifting consideration so you can make an informed choice.
Step four: choose your date, speed and window
The date is the day you want the collection to take place. Delivery speed is a separate choice describing how the job should be handled. You can compare the available options and see how timing changes the price instead of having the website make an unexplained choice for you.
Before booking, check that somebody will be available, the item is ready and the van can stop legally at both ends. Those practical details are as important to a smooth delivery as the online quote itself.
Step five: review the price and book
The quote breaks down the main cost drivers. Review the route, item list, service choice, crew size, date and time window before continuing. If something is wrong, go back and correct the input rather than relying on a phone call after booking.
At checkout, enter your name, email address and phone number, confirm the addresses and accept the terms. Keep the booking reference because it is the fastest way for the support team to find the job later.
Step six: collection, delivery and completion
On the day, have the item ready and make sure the access route is clear. The driver collects the item, transports it to the destination and completes the delivery according to the service selected. If you booked Room of Choice, the nominated room should be ready before the vehicle arrives.
Once the delivery is complete, the booking can be marked as completed and the outstanding payment arrangement follows the terms shown at checkout. Keep the confirmation and final receipt for your records.
Frequently asked questions
Ready to move it with PORTR Moves? Get an instant price using your addresses and item list.
Related service: Furniture delivery