The short answer
To book PORTR Moves online, enter your collection and delivery addresses, select the item or items, choose the service and date, review the itemised price, then complete your contact and payment details. The process is designed to give you the key booking information before you confirm.
What information do I need to start?
Have the collection postcode or address and the delivery postcode or address ready. If the job involves an intermediate collection or drop-off, you can add a stop in the route stage. The address does not need to be formatted perfectly at the start, but the final booking should contain enough detail for a driver to find both ends.
You should also know what is moving. A sofa, appliance, bed, wardrobe or boxed load can have different volume and handling requirements. If the item is unusual, use the custom-item description and include measurements or access notes.
What happens after I enter the route?
The quote flow asks you to choose the items and quantities, then select the delivery service. You can choose door-to-door or Room of Choice, decide how many people you want on the job, and select the timing that fits your plans.
The date and speed choices are shown separately so you can choose the day you want and then compare the delivery timing options. The price is recalculated from the choices you make rather than from an assumed crew or hidden service level.
What does the PORTR Moves price include?
The price is built from the vehicle, route distance, handling and access. Depending on the job, there may also be separate lines for load space, a second person, Room of Choice, extra stops or timing. The quote presents those components before you complete checkout.
Read the notes as well as the total. They may highlight an item that normally needs two people, a vehicle capacity consideration or an access detail that should be confirmed. Clear information at booking is better than an unexpected conversation on collection day.
How does payment work?
At checkout, PORTR Moves shows the payment arrangement available for the booking. You can review the amount due now and the remaining balance before agreeing to the terms. Card payments are handled through the payment provider rather than raw card details being stored by PORTR.
Keep your confirmation email and booking reference. If you need help before collection, those details allow the support team to locate the booking quickly.
What should I do after booking?
Check that the item is ready, the route is clear and somebody will be present at the agreed addresses. Arrange any parking permission or building access in advance. If a seller, concierge or alternative contact is involved, add their details to the booking notes.
If anything important changes, contact PORTR Moves as soon as possible rather than waiting until the driver arrives. A route, item or access change may affect whether the original quote remains suitable.
Frequently asked questions
Ready to move it with PORTR Moves? Get an instant price using your addresses and item list.
Related service: Furniture delivery